Presentation
AI and the Future of Usability Testing in Healthcare
DescriptionWorkshop Summary
Every industry is seeking to understand the use and impact of artificial intelligence (AI). As human factors consultants in healthcare, we are increasingly finding that our clients and colleagues want to utilize AI in product development and usability testing but may not know where to start. Those of us “in the trenches” may be familiar with the concepts of AI but lack the resources (e.g., time, training, opportunities to explore) or space to develop skills in this area. This workshop will help you to position your team as thought leaders within your organization in responsibly integrating AI into your regular workflow, usability studies, and more.
Attendees will gain a practical understanding of how AI can enhance research (e.g., interview analysis, pattern detection, synthetic personas), recognize potential pitfalls (e.g., bias, regulatory concerns, over-reliance), and experience hands-on exercises comparing AI-generated and human-coded data. The session will empower participants to distinguish hype from practical value, enabling them to make informed decisions about AI adoption in their own organizations.
Learning outcomes include (1) Explain the current and emerging roles of AI in product development and usability testing for healthcare products, (2) Identify opportunities and limitations of AI in user research, including ethical implementation within organizations that deal with proprietary information, (3) Compare AI-generated and human-coded usability data through a hands-on mini-exercise, (4) Evaluate the value and risks of AI for clients and stakeholders in healthcare product development, and (5) Formulate recommendations for integrating AI responsibly into usability testing workflows.
Target audiences include: Seasoned human factors professionals who seek to develop effective ways to communicate the benefits of AI to their colleagues and other stakeholders, those with limited to moderate level of experience with usability testing who would like to develop a more detailed understanding of the nuances of using AI, and those with limited to moderate experience with AI who want to learn more about when and how to implement this technology into usability testing.
Attendees should plan to have access to ChatGPT on either their laptop or mobile phone for hands-on activities.
Every industry is seeking to understand the use and impact of artificial intelligence (AI). As human factors consultants in healthcare, we are increasingly finding that our clients and colleagues want to utilize AI in product development and usability testing but may not know where to start. Those of us “in the trenches” may be familiar with the concepts of AI but lack the resources (e.g., time, training, opportunities to explore) or space to develop skills in this area. This workshop will help you to position your team as thought leaders within your organization in responsibly integrating AI into your regular workflow, usability studies, and more.
Attendees will gain a practical understanding of how AI can enhance research (e.g., interview analysis, pattern detection, synthetic personas), recognize potential pitfalls (e.g., bias, regulatory concerns, over-reliance), and experience hands-on exercises comparing AI-generated and human-coded data. The session will empower participants to distinguish hype from practical value, enabling them to make informed decisions about AI adoption in their own organizations.
Learning outcomes include (1) Explain the current and emerging roles of AI in product development and usability testing for healthcare products, (2) Identify opportunities and limitations of AI in user research, including ethical implementation within organizations that deal with proprietary information, (3) Compare AI-generated and human-coded usability data through a hands-on mini-exercise, (4) Evaluate the value and risks of AI for clients and stakeholders in healthcare product development, and (5) Formulate recommendations for integrating AI responsibly into usability testing workflows.
Target audiences include: Seasoned human factors professionals who seek to develop effective ways to communicate the benefits of AI to their colleagues and other stakeholders, those with limited to moderate level of experience with usability testing who would like to develop a more detailed understanding of the nuances of using AI, and those with limited to moderate experience with AI who want to learn more about when and how to implement this technology into usability testing.
Attendees should plan to have access to ChatGPT on either their laptop or mobile phone for hands-on activities.
Authors
Event Type
Workshop
TimeSunday, March 221:30pm - 5:30pm EDT
LocationMorgan