Presentation
From Barriers to Breakthroughs: Practical Discovery & Co-Design Skills for Healthcare
DescriptionHealthcare is a complex, high-stakes environment where the design of systems, devices, and processes directly impacts patient safety and quality of care. Human factors and ergonomics professionals are increasingly called upon to contribute to safer, more effective healthcare solutions. Yet one of the greatest challenges remains authentically understanding and involving the people who use those systems every day: frontline clinicians, patients, and caregivers.
Many HF professionals and designers do not have regular access to hospital environments, making it difficult to learn directly from their end users. Even when access is possible, the pressure and pace of healthcare can limit opportunities for robust ethnographic observation, interviews, or prototyping. Without thoughtful approaches to discovery and co-design, solutions risk being misaligned, underused, or unsustainable.
This workshop responds to these challenges by providing participants with practical, hands-on tools and methods to support two critical phases of human-centered design in healthcare: discovery (learning from users and understanding lived experiences) and co-design (collaboratively developing solutions with users).
Participants in this workshop will be introduced to and practice methods that can be easily adapted to many diverse healthcare contexts, particularly when access is difficult and or seriously limited.. Through interactive group activities, role-play, and rapid prototyping, attendees will learn how to uncover insights, frame opportunities, and co-create safer systems.
The workshop will be designed as a highly interactive and collaborative session. Participants will be led through a cumulative process of learning and practice as they are introduced to both real world case studies and fictional project assets. Participants will walk away from this session with a comprehensive toolkit of techniques and a renewed sense of confidence to apply them to their own projects and work.
What Participants Will Learn:
In this interactive session, participants will break into smaller groups to have collaborative conversations, unpacking the challenges and actively practicing new skills and exploring innovative approaches to designing solutions for hospital settings.
The benefits of a more proactive approach to change, challenges and solutions in healthcare
The value of engaging end users—including clinicians, patients, and those with lived experience—throughout the design process to create more impactful solutions.
Practical skills, such as photovoice, cultural probes, and flexible research methodologies to gain an understanding of clinician’s experiences when you aren’t able to be present in the physical environment.
This workshop is designed for a broad audience, including:
Human Factors Engineers working in or entering the healthcare sector.
Healthcare Leaders and Administrators involved in patient safety, quality improvement, or innovation initiatives.
Medical Device Designers and Developers seeking to involve users meaningfully in product development.
Policy Makers and Regulators interested in integrating user perspectives into system design.
Students and Emerging Professionals in HF/E, healthcare, or design disciplines who want hands-on experience with co-design methods.
While rooted in healthcare, the methods and insights are transferable to any context where user access is constrained and collaborative design is valuable.
Participants don’t need to have any design or frontline experience to join. This workshop is great for anyone who is wanting to expand the scope of what they do and the lens in which they approach problems.
Participants don't need to bring anything except themselves and a willingness to participate and have fun!
Many HF professionals and designers do not have regular access to hospital environments, making it difficult to learn directly from their end users. Even when access is possible, the pressure and pace of healthcare can limit opportunities for robust ethnographic observation, interviews, or prototyping. Without thoughtful approaches to discovery and co-design, solutions risk being misaligned, underused, or unsustainable.
This workshop responds to these challenges by providing participants with practical, hands-on tools and methods to support two critical phases of human-centered design in healthcare: discovery (learning from users and understanding lived experiences) and co-design (collaboratively developing solutions with users).
Participants in this workshop will be introduced to and practice methods that can be easily adapted to many diverse healthcare contexts, particularly when access is difficult and or seriously limited.. Through interactive group activities, role-play, and rapid prototyping, attendees will learn how to uncover insights, frame opportunities, and co-create safer systems.
The workshop will be designed as a highly interactive and collaborative session. Participants will be led through a cumulative process of learning and practice as they are introduced to both real world case studies and fictional project assets. Participants will walk away from this session with a comprehensive toolkit of techniques and a renewed sense of confidence to apply them to their own projects and work.
What Participants Will Learn:
In this interactive session, participants will break into smaller groups to have collaborative conversations, unpacking the challenges and actively practicing new skills and exploring innovative approaches to designing solutions for hospital settings.
The benefits of a more proactive approach to change, challenges and solutions in healthcare
The value of engaging end users—including clinicians, patients, and those with lived experience—throughout the design process to create more impactful solutions.
Practical skills, such as photovoice, cultural probes, and flexible research methodologies to gain an understanding of clinician’s experiences when you aren’t able to be present in the physical environment.
This workshop is designed for a broad audience, including:
Human Factors Engineers working in or entering the healthcare sector.
Healthcare Leaders and Administrators involved in patient safety, quality improvement, or innovation initiatives.
Medical Device Designers and Developers seeking to involve users meaningfully in product development.
Policy Makers and Regulators interested in integrating user perspectives into system design.
Students and Emerging Professionals in HF/E, healthcare, or design disciplines who want hands-on experience with co-design methods.
While rooted in healthcare, the methods and insights are transferable to any context where user access is constrained and collaborative design is valuable.
Participants don’t need to have any design or frontline experience to join. This workshop is great for anyone who is wanting to expand the scope of what they do and the lens in which they approach problems.
Participants don't need to bring anything except themselves and a willingness to participate and have fun!
Authors
Event Type
Workshop
TimeSunday, March 228:00am - 12:00pm EDT
LocationClinton